Contracted Emergency Helicopter Services For Government, Maritime And Industry

Helicopter support with hoist, search and rescue and critical care and medical teams, ready 24/7, onshore and offshore.

LifeFlight provides contracted emergency helicopter services to state and federal government agencies, maritime authorities, offshore energy and mining operators, and enterprise partners under a single agreement with defined response times and reporting. The offer is modular or bespoke: aircraft, flight crew, rescue crew, paramedics, doctors, or a combination, and we can work with your own medical crews where the mission calls for it.

In an emergency, always call Triple Zero (000)

Who we work with

Government agencies, maritime authorities, offshore operators, international and visiting defence forces, and enterprise partners, including defence, oil and gas, insurers and hospitals.

Typical engagements

Helicopter emergency medical services (HEMS)

A dedicated aeromedical helicopter and crew stationed for a health service, a region or a large worksite. LifeFlight has run this model for the oil and gas industry for more than a decade.

Aeromedical evacuation (AME)

Remote patient retrieval, evacuation, SAR and support capabilities tailored for defence, state government agencies, and oil and gas operations, providing flexible rotational coverage for remote deployments.

Search and rescue (SAR)

Over-water and over-land search, hoist recovery and night operations for the Australian Maritime Safety Authority and for state and federal emergency and security departments.

Medical charter

Medical air charter and patient retrieval for insurers, hospitals and remote employers, with a critical care and medical team on board where required.

Disaster, SES and law enforcement support

Flood, storm and cyclone response, community evacuation and helicopter support for State Emergency Service (SES) and law enforcement operations.

Mining and offshore standby

Standby emergency helicopter support for remote mine sites, gas fields and offshore platforms.

Supplementary and surge aircraft

Surge aircraft deployment and supplementary helicopter support when you need additional capacity for a defined period or operation.

Modular or bespoke helicopter services

LifeFlight’s critical care doctors, in-house engineering, Training Academy and 24/7 Communications, Coordination and Control Centre operate under one aviation and clinical governance framework. For partners, that means fewer handovers and one organisation accountable for the outcome.

Strategically positioned

With an expanding network of bases and deployment hubs, we’re positioned to respond wherever the mission demands. Our teams, aircraft, and logistics systems are ready to mobilise around the clock, ensuring operational coverage across regions and borders. Alongside our fixed locations, we can pre-position aircraft and crew at an agreed location suited to your operation, in Australia and internationally.

Fleet capability

LifeFlight operates multiple rotary-wing aircraft, including the Leonardo AW139, Bell 412, BK117, A109 and AS350. Our twin-engine emergency services helicopters carry a rescue hoist and auxiliary fuel tanks for long-range missions, have IFR and NVG capability, and are staffed by experienced flight, medical and rescue crews. Every aircraft is maintained in-house by our engineering team at the LifeFlight Clive Berghofer Maintenance Centre at Archerfield, a Leonardo Authorised Service Centre.

Governance and accreditation

Our aviation and medical operations are independently audited by CASA and ISO-accredited bodies. All reporting, data management and maintenance activities are documented through transparent governance systems.

  • CASA and ISO 9001-certified operations
  • Clinical governance under LifeFlight Retrieval Medicine
  • Recognised by Australian Aviation as Emergency Medical Service (EMS) Business of the Year, three consecutive years from 2024 to 2026
  • Commercial Airlift Review Board (CARB)
Our Existing Partners
Trusted to deliver in the toughest conditions
November 10, 2026
The Bundaberg-based LifeFlight aeromedical crew today transported a man to hospital after he was stung while wading through shallow waters...
November 9, 2026
ROMA, QUEENSLAND: The challenging rescue of Rockhampton mother-of-two Donna Neil was already underway long before a LifeFlight helicopter appeared over...

How engagement works

  1. Tell us your mission scenario.  Share your operational scope, mission profile, and contract requirements. We’ll return a tailored capability outline and commercial summary ready for review and procurement. Include the type of work (HEMS, AME, SAR, medical charter, supplementary aircraft or standby), the operating region, expected flight volume and any response time requirements.
  2. Capability outline and commercial summary. We match aircraft, crew and clinical configuration to your operating region, flight volume and response requirements.
  3. Agreement and mobilisation. Once terms are agreed, we position aircraft and crew for your operation.
  4. Delivery and reporting. Our Communications, Coordination and Control team runs scheduled reviews, and you receive SLA-based performance reporting through a secure collaboration portal.

For long-distance patient transfers, LifeFlight Commercial also operates air ambulance jets.

Frequently asked questions

Yes. Government agencies, maritime authorities, offshore and mining operators, defence, insurers and hospitals can contract LifeFlight for emergency helicopter support, search and rescue, aeromedical evacuation, surge or standby assets, or medical charter. Request a proposal to begin.

LifeFlight aircraft can be crewed with or without medical staff. LifeFlight critical care and medical teams are employed under clinical governance from LifeFlight Retrieval Medicine, or we can work with your own medical crews where required.

Fleet deployment within hours for short-notice medical charter, subject to availability. Standby contracts are planned with you. Tell us your timeline, and we will let you know what is achievable.

SLA-based performance reporting through a secure collaboration portal, reviewed at scheduled meetings with our Communications, Coordination and Control team.

Request more information about contracted helicopter services, and our team will be in touch.

Our Existing Partners