LifeFlight Australia operates a fully-integrated and dedicated Air Ambulance service, covering the Asia-Pacific region with four of the longest range medically-configured jet aircraft based in the South Pacific – a true internationally capable fleet.
What we do
The LifeFlight Air Ambulance business is the largest fully integrated air ambulance operation in Australia. We cater for domestic and international repatriation for high acuity patients. The Jet Air Ambulance operation utilises four Jet Air Ambulance aircraft and 10 helicopters across multiple bases.
Our Air Ambulance Jets can be airborne within 90 minutes of the first call from the LifeFlight operations centre. Crewed by our own highly experienced pilots, critical care doctors and intensive care flight nurses, our fixed-wing aircraft, based in Brisbane and Townsville, fly hundreds of lifesaving missions each year.
Each LifeFlight Air Ambulance Jet is crewed by a Captain, First Officer, LifeFlight Critical Care Doctor and a Flight Nurse, and is available 24/7, 365 days a year.
The Air Ambulance Jet is fully-equipped medical platforms, which make them equivalent to a flying intensive care unit.
What makes us different
In addition to more than 40 years’ experience in pre-hospital aeromedical operations, our service features a strong clinical governance framework, larger jets with a larger cabin size more suited to complex medical transport (neonatal, ECMO and other specialist medical teams) and superior fleet capacity.
Whether a wing to wing or bed to bed assignment, LifeFlight Air Ambulance has the aircraft, the people and systems in place to provide rapid and safe, reliable medical evacuations or repatriations anywhere in the world.
Oversight of operations by the LifeFlight Coordination Centre ensures not only rapid response to tasking requests (including quotes generally within 20 minutes), but total ‘in-house’ case management: from the lodgement of flight plans and obtaining of overfly permits to the arrangement of visas and hospital-to-airport transport.
Accredited and contracted by Queensland Health as a Tier 1 provider of long distance and high acuity air ambulance services, LifeFlight offers 24/7 capability 365 days a year with the highest standards of aviation safety and clinical governance.
Contact us
Within Australia 24/7: 1300 883 422
International 24/7: +61 7 5553 5955
International and domestic air ambulance emergency taskings
Our Impact - FY22
74,000+
people helped since 1979
6,825
people helped in FY22
1,962
people helped by our RACQ LifeFlight Rescue community helicopters
432
people helped by RACQ LifeFlight Rescue Air Ambulance jet missions
15 minutes
during the day between answering a call and having a helicopter airborne
90 minutes
between answering a call to having an Air Ambulance airborne
10
RACQ LifeFlight Rescue community helicopters
4
RACQ LifeFlight Rescue Air Ambulance jets
8
base facilities
2,621
total aeromedical retrievals
59
people helped by the Surat Gas Aeromedical Service (SGAS)
53,000,0002 km
of Australia’s Search and Rescue Region
150
Critical Care Doctors
133
Tele-Medical Advisory Service consults
1,652
Tele-Medical Advisory Service calls
85,411
calls in and out of the Coordination Centre
254,000
text messages sent from the Coordination Centre
9
Aviation Operations Coordinators
6
operational planning and reporting staff
