LifeFlight is the largest, most advanced aeromedical service in the Southern Hemisphere. Our Challenger 604 jets are equipped to provide intensive critical care in the air, with a captain, first officer, critical care doctor and flight nurse, all part of the LifeFlight team, available 24/7, 365 days a year. Every mission runs bedside to bedside with local medical handover.
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LifeFlight operates one of the most capable fixed-wing aeromedical fleets in the Asia–Pacific region. Our Challenger 604 aircraft are purpose-built to meet mission-grade aeromedical requirements, integrating ICU-level systems, critical-care teams, and flight-readiness protocols aligned with government and insurer standards.
LifeFlight flies for government agencies, global insurance and assistance companies, hospitals, brokers and families who need a fixed-wing air ambulance partner with critical care on every flight. Meeting the requirements of government contracts and international healthcare partners means we operate to the highest standards of clinical governance, patient care, aviation safety and operational excellence. As a leading provider of air ambulance services, we cover Australasia, the Pacific, and key corridors into Asia, the Middle East and Europe from our bases in Brisbane and Townsville, Australia, and in Singapore. Our jets can fly to most countries in the world.
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Four of the longest-range medically configured jet aircraft based in the South Pacific, with a range of up to 3,700NM. Each cabin carries dual ICU stretchers, advanced oxygen and suction systems and medical-grade power, and is configured for single or multiple patients, medical escorts and specialised missions.
Every mission flies with a LifeFlight critical care doctor and flight nurse under clinical governance from LifeFlight Retrieval Medicine, Australia’s largest employer of pre-hospital emergency care doctors. Aircraft are maintained by LifeFlight’s in-house engineering team, a CASA Part 145 Approved Maintenance Organisation.
Our Communications, Coordination and Control Centre (C3) handles flight planning, permits, ground handling and clinical coordination 24 hours a day, 365 days a year, and integrates with partners’ existing operations centres. In one continuous mission, our crews carried out two patient repatriations that circled the globe, through 16 ports and 12 countries in approximately 90 flight hours.
Independent accreditation and industry recognition give insurers, assistance providers, governments and hospitals assurance that our clinical and aviation operations meet international standards.
Insurers, assistance providers, hospitals, governments and families all request an air ambulance through the same enquiry form. Tell us where the patient is, where they need to go and what you know about their condition, and our team will come back to you with a mission plan and quote.
For rotary-wing capability, LifeFlight also provides contracted emergency helicopter services.
If someone has fallen ill or been injured away from home, or needs to move between hospitals for specialist treatment, our team coordinates the mission from the first call to handover at the receiving hospital. A LifeFlight critical care doctor and flight nurse care for the patient throughout, in a cabin equipped to intensive critical care standards.
Complete the medical repatriation enquiry form with where the patient is, where they need to go and what you know about their condition.
A LifeFlight doctor reviews the medical information, and our team confirms the crew and equipment the mission requires.
You receive the mission plan and a quote for your review.
Our crew collects the patient from their hospital bed and hands over to the receiving medical team.
Every mission is quoted individually. The main factors are distance and flight time, whether the mission is domestic or international, the number of patients, the level of care required, ground ambulance transfers at each end and, for international flights, permits and handling. Complete the medical repatriation enquiry form and our team will prepare a quote.
No. LifeFlight’s rescue helicopters respond to emergencies across Queensland through Triple Zero (000) and Retrieval Services Queensland (RSQ), at no cost to the patient. Our air ambulance jets are arranged directly with LifeFlight for planned domestic and international medical repatriation. Both fly with a LifeFlight critical care doctor.
Yes. Complete the medical repatriation enquiry form and our team will contact you. If the patient has travel insurance, contact the insurer first, as the policy may cover international medical repatriation.
Once a mission is confirmed, a Challenger 604 is configured accordingly and airborne within 90 minutes of receiving the call. International flights depend on permits, which our Communications, Coordination and Control Centre arranges.
Request an air ambulance through our enquiry form.
For tenders and contracts, email bespoke.solutions@lifeflight.org.au.
In an emergency, always call Triple Zero (000).
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