ITIJ Air Ambulance Company of the Year

We're delighted to announce that LifeFlight Australia is the International Travel & Health Insurance Journal (ITIJ) Air Ambulance Company of the Year.

The award recognises that LifeFlight has shown resilience to market pressures, demonstrated innovation in the face of adversity, and risen above expectations to maintain the quality of services provided to the international travel and health insurance sector.

Air Ambulance Jets

LifeFlight Australia operates a fully-integrated and dedicated Air Ambulance service, with four of the longest range medically-configured jet aircraft based in the South Pacific – a true internationally capable fleet. Our capabilities include:

World Managing domestic and international repatriation for high acuity patients across the Asia-Pacific region. We have a large service area from Australia to Micronesia, Cook Islands, Tonga, Japan, Hawaii and the Asia Pacific to name a few.
Air Ambulance Jet Versatile fleet of four Air Ambulance Jets and nine helicopters.
Hospital Our Air Ambulance Jets are fully-equipped medical platforms, which make them equivalent to a flying intensive care unit.
Air Ambulance 90 Mins They can be airborne within 90 minutes of the first call from the LifeFlight Operations Centre.
First Aid Kit Each LifeFlight Air Ambulance Jet is crewed by a Captain, First Officer, LifeFlight Critical Care Doctor and a Flight Nurse, and is available 24/7, 365 days a year.

To find out more about our Air Ambulance service, view our capability document.

Our service area

LifeFlight Australia services from Australia to Micronesia, Cook Islands, Tonga, Japan, Hawaii and the Asia Pacific to name a few. LifeFlight Australia Air Ambulance service has become the first-choice provider for both domestic and international clients.

To learn more about the Air Ambulance service,
view our capability document.

What makes us different

Jet and fleet capacity
In addition to more than 40 years’ experience in pre-hospital aeromedical operations, our service features a strong clinical governance framework, larger jets with a larger cabin size more suited to complex medical transport (neonatal, ECMO and other specialist medical teams) and superior fleet capacity.

Highest level of accreditation
Accredited and contracted as a Tier 1 provider of long distance and high acuity air ambulance services, LifeFlight offers 24/7 capability 365 days a year with the highest standards of aviation safety and clinical governance.

Strong in-house case management and support
Whether a wing-to-wing or bed-to-bed assignment, LifeFlight Air Ambulance has the aircraft, the people and systems in place to provide rapid and safe, reliable medical evacuations or repatriations anywhere in the world. Oversight of operations by the LifeFlight Coordination Centre ensures not only rapid response to tasking requests (including quotes generally within 20 minutes), but total ‘in-house’ case management: from the lodgement of flight plans and obtaining of overfly permits to the arrangement of visas and hospital-to-airport transport.

Zero major incidents


Case Study

Mark Richardson had holidayed in Bali dozens of times without incident but all that changed in September 2023, when on a spur-of-the-moment surfing trip, he became critically ill and almost died. The LifeFlight aeromedical crew ensured Mark received the medical care equivalent to Australian ICU medical standard and was able to bring him home safely. LifeFlight Critical Care Doctors and Flight Nurses are world leaders in their field and highly experienced in not only clinical emergencies but aeromedical clinical care.

Read more about Mark’s story here.

Get in contact


Phone us:
Within Australia: 1300 883 422
International: +61 7 5553 5955


Enquire today:
Fill out the below form.

Medical Repatriation Enquiry