Who We Are
What We Do
First Minutes Matter
At LifeFlight, we understand that our impact goes beyond critical medical care. By integrating our advanced medical services with community support initiatives, we’re not just responding to emergencies—we’re also strengthening regional resilience, boosting well-being and building a sense of connection and security for everyone we serve.
In emergencies, every second counts. That’s why we’re ready to mobilise in the moment. Whether it’s an emergency rescue, disaster response, transferring patients, or even international evacuations, our team is committed to connecting our communities with exceptional care and leading medical experts when they need it most.
What truly sets us apart isn’t just our technology—it’s the exceptional people on board. Their expertise and dedication make all the difference when time is critical. Together, our advanced fleet and skilled professionals ensure that every mission upholds the highest standards of care and safety.
In an era of transparency, stakeholders, government and philanthropic funders increasingly seek measurement of what matters. That’s why LifeFlight measures social impact through the number of patients, missions, as well as commissioned independent economic analysis on LifeFlight’s economic benefit and social return on investment. For every dollar invested in LifeFlight, Queenslanders receive $8.20 in economic and social benefit.
At all times our goal is a return on investment greater than 1 indicating the value generated by the LifeFlight is greater than the resources that government, partners and donors invest.
LifeFlight is proud to maintain strong community connections. Our commitment is to understand the needs of our community and actively engage with them on our journey.
Our Regional Advisory Committees, comprising 50 strong community leaders in our regions of operation, offer fresh insights and thinking on emerging issues in the local community that may impact on our work or service.
In 2023-2024, more than 200 hours were spent consulting with community through Advisory Committee and stakeholder meetings, with LifeFlight engaging in over 130 community events.
Every year, more than 215 volunteers support LifeFlight’s efforts aiding with fundraising, administration and community event participation. These opportunities strengthen volunteer confidence and trust, facilitate community connections, and build the Queensland’s social capital.
We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we serve and fly, and pay respect to their Elders past, present and future.
