Communications, coordination & control centre

Seamless integration, flawless execution

Our mission is as crucial as it is complex. Our Communications, Coordination and Control Centre (C3) is at the core of LifeFlight. This hub ensures the seamless and efficient operation of our aeromedical services.

Expert staff and comprehensive care

Staffed by a dedicated team of aviation professionals and medical consultants, C3 oversees every aspect of each mission, both in-flight and on the ground.

From the moment we receive a call to the completion of a mission, C3 ensures our patients receive the necessary care as quickly as possible.

They manage everything from flight coordination and tasking to liaising with government agencies, border control, obtaining permits, hospital transfers, and more—no task is too big or too small.

Defence and disaster response

From providing immediate medical support to coordinating evacuations, LifeFlight often work hand-in-hand with the Australian Defence Force.

Our capabilities and skilled teams ensures quick and effective help, whether it’s offering real-time medical advice or responding to natural disasters and defence emergencies with precision and care.

Telephone medical advisory services

We also extend our expertise to external clients, offering a valuable array of resources including our Telephone Medical Advisory Services (TMAS). Combining more than 40 years of expertise and state-of-the-art capabilities, our TMAS capabilities provide invaluable medical guidance and support, wherever and whenever it’s needed.

A lifeline in any location

From administering scripts to assessing complex medical situations via distance, our team ensures that medical expertise is accessible even in the most remote parts of the globe. This capability extends to organising and overseeing patient evacuations, leveraging LifeFlight’s own resources if needed.

Expertise you can trust

As accredited members of the Australasian College for Emergency Medicine, our medical consultants have first-hand experience in providing critical pre-hospital care and are ready to provide immediate support 24/7. 

Bespoke solutions for all scenarios

At LifeFlight, we’re proud to offer world-class solutions, tailored to meet the unique needs of a diverse range of organisations. We specialise in remote area resource extraction, the passenger cruise industry, defence exercises, expatriate staff, emergency healthcare and travel insurance, ensuring comprehensive support and peace of mind.

Dedicated to providing lifesaving care

Interested in learning more about our capabilities, exceptional fleet management and lifesaving care?

From air ambulance repatriation and rescue helicopter services to TMAS we have all your aeromedical operational needs covered.

Communications Enquiry

Bespoke coordination solutions

We also offer bespoke commercial coordination and TMAS solutions. To discuss an opportunity with our team, contact us below.