RACQ LifeFlight Rescue continues fight for Facebook page reactivation

RACQ LifeFlight Rescue’s Facebook page remains restricted, after more than 24 hours.

The service continues to be unnecessarily impacted by the social media giant’s changes to the platform, regarding Australian news content.

We continue to implore Facebook to reverse their decision to suspend our ability to post on our page.

For a second day, we have been corresponding with Facebook, making it clear we are an aeromedical charity, not a news organisation.

We have repeatedly explained the important role of our page and asked for it to be restored, but unfortunately the matter remains unresolved.

RACQ LifeFlight Rescue is a vital aeromedical retrieval service, which people around Queensland – and the world – rely on, for lifesaving medical evacuations and treatment.

Last year alone, RACQ LifeFlight Rescue crews completed more than 6,000 critical missions, valued at over $50 million dollars, but our service is provided at no cost to patients.

RACQ LifeFlight Rescue’s Facebook page is primarily used to raise awareness of our service, as we rely heavily on community contributions to help fund our aeromedical missions.

The LifeFlight Foundation is in the midst of a major fundraising appeal, which heavily utilises Facebook engagement – this suspension has prevented us from properly executing this campaign and communicating with many potential donors.

RACQ LifeFlight Rescue is a trusted source of credible information.

We have significant reach on Facebook and our only involvement in this issue, is sharing our own good news stories about the lifesaving work our helicopter and jet crews have performed.

We have a website and other social media platforms, but our Facebook audience is strongest and the page resonates with our supporters.

Shutting down our charity page removes a valuable source of truth and information from the public arena.

The removal of public access to our page should be urgently reversed.