Jan established JTA Australia following a successful public sector career as Queensland’s Director of Fair Trading and Commissioner for Consumer Affairs. Since leaving the public sector she has been appointed to the boards of statutory authorities by both Coalition and ALP governments and has chaired inquiries for Queensland and Federal Government Ministers.
Jan has been an interviewer and presenter in mainstream media, a newspaper columnist, a published author, and has worked with United Nations agencies (e.g. the Food and Agriculture Organisation and the World Health Organisation)). She has also been an independent non-executive director on a number of commercial and not-for-profit boards in the private sector. She has worked on extraordinarily complex projects spanning a wide range of sectors but particularly in water, oil and gas, energy, utilities, infrastructure and coal seam gas and coal. Many of the projects her company undertakes are in regional and rural Australia.
Her particular expertise lies in strategic communication, stakeholder engagement, community consultation and education and awareness. She understands the information needs of key stakeholders, the broader community and the media. She has worked on brand development, marketing and public acceptance across many industry sectors and brings to each task both empathy and emotional intelligence.
Jan has also facilitated complex workshops and chaired public meetings with thousands of attendees and managed stakeholder forums with diverse views to achieve informed consensus about proposed projects. She has been a successful non-executive director (and chair) for organisations such as the RACQ, Ports Corporation Queensland, Wyatt Gallagher (Boston-based), Queensland Dairy Authority, Queensland Competition Authority, RSPCA, Community Housing Grants Board etc.
Recently she was recruited by a global training company to present master classes in stakeholder engagement in South East Asia.
Jan has wide experience across numerous industry sectors in Queensland, and has worked for government agencies in this state as well as in Western Australia and South Australia. She has extensive networks, is an excellent negotiator and mediator, and works well as part of group dynamics.