The LifeFlight Coordination Centre, located in our Brisbane, Australia headquarters, is the 24/7 hub of all our operations across the globe. It handles more than 40,000 phone calls and 2500 complex aeromedical retrievals by our helicopter and jet air ambulance fleets each year.
Staffed by a dedicated team of aviation operations professionals, the Coordination Centre ensures total integration and maximum availability of our aeromedical assets to meet our own and clients’ requirements. Exercising the operational control over LifeFlight’s aircraft, the centre is fully resourced to provide a rapid response to international medical evacuation and repatriation requests, from quoting to aircraft dispatch. From initial client contact to task completion, the centre maintains fully coordinated oversight of all administrative, air operations and clinical aspects of each mission.
Interaction with government agencies, border control, fly-over and landing permits, hospital transfers and translators when required, the LifeFlight Coordination Centre takes on complete responsibility for all aspects of each mission. No task is too big or too small. A consultant-level emergency medicine specialist is always on roster to advise and assist our retrieval teams both in-flight and on-the-ground. This integrated, holistic approach represents a critical difference in the way LifeFlight delivers aeromedical care – ensuring the best possible patient outcomes. Vital to all of LifeFlight’s operations, our Coordination Centre also offers a valuable array of resources to external clients, from complete flight coordination and tasking to telephone medical advisory services (TMAS).
Australia’s most capable and diverse aeromedical operation
Geographical scope
FY20 Mission reports
Geographical scope

Bases, jet and helicopter missions

LifeFlight Brisbane
Airport Base
43 Pandanus Avenue
Brisbane Airport
Brisbane, QLD, 4007
LifeFlight Brisbane
Archerfield Base
Hangar 6, Grenier Drive,
Archerfield, Qld, 4108
LifeFlight Sunshine
Coast Base
Sunshine Coast Airport
David Low Way, Marcoola
Maroochydore, QLD 4564
Lifeflight
Toowoomba Base
Toowoomba Airport
McDougall Street
Toowoomba, QLD 4350
LifeFlight
Bundaberg Base
20 Aviation Crescent,
Bundaberg West, Qld, 4670
Lifeflight Roma Base
11 Hangar Drive
Roma, QLD 4455
Lifeflight Mt Isa Base
RFDS Hangar,
Barkley Highway,
Mount Isa Airport,
Mount Isa, Qld, 4825
LifeFlight Singapore Base
Wings Over Asia
66 Seletar Aerospace View
#03-01, Singapore 797509
LifeFlight
Training Academy
20 Boronia Rd, Brisbane Airport, Qld, 4008
Lifeflight Corporate Office
32 Edward Street,
Brisbane, QLD, 4000
53,000,0002 km
Australia’s search and rescue region
10
Community helicopters
6
Air Ambulance jets
9
Base facilities in Qld + Singapore
90
Minutes from answering a call and having an Air Ambulance jet airborne
15
Minutes from answering a call and having a helicopter airborne
6,333
Lifesaving missions performed this year
62,000+
Critical rescue missions since 1979
490
Air Ambulance missions
2,583
Aeromedical retrievals
490
Domestic and international Air Ambulance missions
2,022
Community helicopter missions
150
Critical care doctors
12
Aviation Operations Coordinators
159
Telemedical advisory service tasks
43,386
Calls in and out of our Coordination Centre
192,000
Text messages sent
166
Patients assisted out-of-hours for the RFDS
4
Operational planning and reporting staff
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