In successfully operating a life-saving social enterprise for four decades, LifeFlight has built a proven reputation for our solutions-oriented, tailored approach to clients’ needs, drawing on our seamlessly coordinated suite of aviation and medical assets and skills sets.

From emergency response and firefighting operations, to provision of telemedical services to ships at sea, international patient repatriation services and aeromedical services for a consortium of resources companies and government agencies, LifeFlight’s agility, capability and potential is extraordinary.

Reaching to meet these opportunities has led to expansion and modernisation of our fixed and rotary-wing fleets, achieving the highest levels of safety by development of a world-class training academy and engineering capability, strong mission coordination and control, and a proven capability to recruit, train and deploy highly skilled engineering and  medical personnel and air crews; always underpinned and sharpened by our absolute focus on client requirements, patient welfare and oversighted by Safety Management Systems.

Our approach has formed the basis of strong, mutually beneficial relationships with governments, communities and corporations alike, in some cases for more than a quarter of a century.

Whether saving lives on the front line or ensuring our medical and aircraft assets are in the right place at the right time to provide the highest standards of care, the entire LifeFlight team is totally committed to working together – and with our clients and partners – to produce the best possible outcomes.

Each playing vital roles in their own right, LifeFlight Australia’s major operating divisions contribute their respective resources and expertise to ensuring a holistic, highly synergistic approach to satisfying a wide range of aviation emergency response requirements, telephone medical advisory services (TMAS), specialised aviation and tasking coordination requirements.

Capabilities and solutions

Understanding end user requirements to ensure a solution that encompasses key contractual elements of Technical, HSSE, Social Performance and Commercial, LifeFlight has the capability to design bespoke industry solutions.

Our capabilities and solutions diagram
Expert personnel
Expert personnel

LifeFlight’s highly specialist team includes HSSE specialists,  Medical Crew and Consultants, Registrars, Nurses and Paramedics, pilots and aircrew and aircraft Engineering personnel.

Training Academy
Training Academy

Providing integrated training solutions for pilots, aircrew, doctors and paramedics in simulated scenarios, skilled instructors draw on experience of operating aircraft in a range of complex mission profiles to deliver practical real-world training.

Air Ambulance and EMS
Air Ambulance and EMS

LifeFlight Australia operates a fully integrated and dedicated Air Ambulance service, covering the Asia-Pacific region with 3 of the longest range medically configured jet aircraft based in the South Pacific.

Communications, Coordination and Control Centre
Communications, Coordination and Control Centre

Our operational hub is responsible for coordinating complex operations across Australia and around the world. The centre is staffed around the clock by a team of experienced aviation operation coordinators who specialise in retrieval medicine, emergency response, medical management, and aviation disciplines.

Emergency response capabilities
Emergency response capabilities

With rapid aviation emergency response services available 24/7 backed by more than 62,000 successful patient rescues and repatriations, LifeFlight is a reliable partner in delivery of emergency response from firefighting to search and rescue operations to aeromedical operations.

Engineering and technical solutions
Engineering and technical solutions

LifeFlight Australia’s capability to deliver fixed and rotary-wing aviation emergency response l services with a flawless safety record is underpinned by our own engineering and world class safety department.

Deliver, learn, deliver.

Our expertise is forged on the frontline and is extended through every facet of our business.

Everything we do is underpinned by an ethos of DELIVERING VALUE and EXTRACTING VALUE in a rapid, continuous “DELIVER, LEARN, DELIVER” improvement loop that is both agile and scalable.

We are continually cycling learning into training and operations improvement, and back into delivery, to make our response to the next rescue better than the last. In delivering best possible care to our patients, we deliver the best value to our commercial partners. They receive solutions that are based on continual evolution in the most exacting and demanding field emergency situations.

Learning ethos

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